Delivery Information

Shipping and Delivery Policy

AutoElectech ships industrial automation spare parts from Sweden and EU warehouse locations to customers across Europe and worldwide.

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1. Shipping Locations

Orders are shipped from:

Sweden warehouse
EU partner warehouse locations (where applicable)

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2. Order Processing Time

Standard order processing time is typically 1–2 business days unless otherwise stated on the product page.

Orders placed during weekends or public holidays are processed on the next business day.

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3. Delivery Time Estimates

Europe: Typically 2–4 business days depending on destination and shipping service.

Outside Europe: Typically 3–5 business days depending on customs clearance and carrier network.

Delivery times are estimates and not guaranteed.

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4. Shipping Carriers

We use professional logistics providers such as international courier and freight shipping partners depending on shipment size and destination.

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5. Customs and Import Duties

For shipments outside the European Union, customers are responsible for:

Import duties
Local taxes
Customs clearance fees

These costs are not included in product price or shipping cost unless explicitly stated.

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6. Delivery Address Responsibility

Customers are responsible for providing correct shipping address information.

Additional shipping charges may apply if re-delivery is required due to incorrect address details.

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7. Shipping Damage

If shipment damage is visible upon delivery, customers should:

Note damage with carrier at delivery
Take photos of packaging and product
Contact us within 48 hours

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8. Partial Shipments

Where necessary, orders may be shipped in multiple shipments depending on stock availability.

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9. Force Majeure Shipping Delays

Delivery delays caused by events outside our control (carrier delays, customs delays, weather conditions, global logistics disruptions) are not considered delivery failure.

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