Privacy Policy

We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.

1. What Personal Data We Collect

We may collect the following information when you use our website or place an order:

Name
Company name
Billing and shipping address
Email address
Phone number
Order and transaction details
Messages sent via contact forms or email

We may automatically collect certain technical data such as IP address, browser type, device information, and website usage statistics.

2. How We Use Your Data

Processing and shipping orders
Providing customer support
Issuing invoices and accounting
Preventing fraud and improving website security
Complying with legal obligations
Improving website performance and user experience

We do not sell or rent personal data to third parties.

3. Legal Basis for Processing

We process personal data under the following legal bases:

Contract performance (order fulfillment and service delivery)
Legal obligation (tax and accounting laws)
Legitimate business interests (security, service improvement)
Consent (where required for cookies or marketing communication)

4. Data Sharing

We may share data with trusted service providers when necessary, including:

Payment providers
Shipping and logistics partners
Website hosting and IT providers
Accounting and legal service providers
Authorities when required by law

5. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards such as EU Standard Contractual Clauses will be used.

6. Data Retention

Order and invoice data: up to 7 years (legal requirement)
Customer communication: as necessary for service support
Technical analytics data: limited retention period

7. Your GDPR Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact: [Contact Email]

You also have the right to lodge a complaint with the Swedish data protection authority (IMY).

8. Cookies

Our website may use cookies for basic website functionality and performance analytics. You can manage cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures such as secure hosting, encrypted data transmission (HTTPS), and restricted data access.

10. Policy Updates

This Privacy Policy may be updated periodically. Updates will be published on this page.